Privacy Policy

  • Privacy Policy

Terms and Conditions for “CANTEEN” Food Delivery Service

1. Services Offered:

“CANTEEN” provides an online platform that allows users to order food from participating “COLLAGE CANTEEN” for delivery. We act as an intermediary between you and the “COLLAGE CANTEEN”.

2. User Accounts:

“You must create an account to place orders on the Website. You are responsible for maintaining the confidentiality of your account information.”
“You must provide accurate and complete information when creating your account.”
“You are responsible for all activities that occur under your account.”
“We reserve the right to suspend or terminate your account if you violate these Terms.”

3. Orders and Payments:

“By placing an order, you agree to pay the total amount, including food costs, delivery fees, taxes, and any other applicable charges.”
“Payments are processed through our third-party payment gateway. You agree to their terms and conditions.”
“Order confirmations are subject to “COLLAGE CANTEEN” availability and acceptance.”
“Prices and menu items are subject to change without notice.”
“Coupons and promotional offers are subject to their specific terms and conditions.”
“We reserve the right to refuse or cancel any order at our discretion.”

4. Delivery:

“Delivery times are estimates and may vary due to factors beyond our control (e.g., weather, collage canteen delays).”
“You are responsible for providing an accurate delivery address and contact information.”
“If you are not available to receive the delivery, you may be charged a re-delivery fee or the order may be canceled.”
“Delivery fees are calculated based on distance and other factors, and are subject to change.”
“We are not responsible for delays or issues caused by the delivery personnel of the collage canteen itself, or 3rd party delivery services.”

5.Refunds and Returns:

“Our refund and return policy is outlined in a separate document [https://canteen.sbs/refund_returns/].”

“Refunds are processed at our discretion and are subject to the conditions outlined in our refund policy.”

6. User Content:

“You may post reviews, comments, and other content on the Website.”
“You are responsible for the accuracy and legality of your User Content.”
“You grant us a non-exclusive, royalty-free, perpetual, and irrevocable right to use, reproduce, modify, and distribute your User Content.”
“We reserve the right to remove or modify any User Content that violates these Terms or is deemed inappropriate.”
“You must not post content that is illegal, offensive, or infringing on the rights of others.”

7. Limitation of Liability:

“We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Website.”
“We are not responsible for the quality, safety, or hygiene of the food provided by “COLLAGE CANTEEN”.”
“Our liability is limited to the amount you paid for the order in question.”

8. Indemnification:

“You agree to indemnify and hold us harmless from any claims, damages, or expenses arising
from your use of the Website or your violation of these Terms.”

9. Modifications to Terms:

“We reserve the right to modify these Terms at any time. Any changes will be posted on the
Website.”
“Your continued use of the Website after any changes constitutes your acceptance of the new Terms.”

10. Contact Information:

“For any questions or concerns regarding these Terms, please contact us at [info@canteen.sbs]
or [+919769754780].”

11. Severability:

“If any provision of these Terms is held to be invalid or unenforceable, the remaining
provisions will continue in full force and effect.”

12. Entire Agreement:

“These Terms constitute the entire agreement between you and [“CANTEEN”]
regarding your use of the Website.”

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